277db Privacy Policy — Your Information Is Safe With Us

Welcome to 277db. This Privacy Policy ("Policy") explains how 277db ("we", "our", "Platform") collects, uses, stores, and protects your personal information. By using the 277db website and services, you are considered to have accepted the terms of this Policy.

We place the highest importance on your privacy. Our SSL encryption and advanced security measures ensure that your information is always protected.

1 Types of Information We Collect

When you register on 277db, log in, carry out financial transactions, or contact our support team, we collect various types of information. Below are the categories of information we collect:

1.1 Personally Identifiable Information

• Full name and date of birth (for age verification — service is available to users aged 21 and above only)
• Email address and contact details
• National ID card or passport details (when identity verification is required)
• Residential address

1.2 Financial Information

• bKash, Nagad, Rocket, Upay, or bank account numbers (for transaction processing only)
• Deposit and withdrawal history
• Wallet balance and transaction records

1.3 Technical and Usage Information

• IP address and device information
• Browser and operating system type
• Cookies and session data
• Activity logs on the platform (game play history, page visit records)

2 Purpose of Collecting Information

277db uses your information only for legitimate and specific purposes. We never use your information unnecessarily or sell it to third parties without your consent.

2.1 Providing and Operating Services

• Creating and managing accounts
• Processing deposits and withdrawals — minimum deposit ৳300, minimum withdrawal ৳1,000
• Managing bonuses and promotional offers, such as the 120% first-deposit bonus
• Providing VIP membership and cashback benefits

2.2 Security and Protection

• Account protection and fraud prevention
• Compliance with Anti-Money Laundering (AML) regulations
• Ensuring age verification (users aged 21 and above)
• Detecting and preventing suspicious activity

2.3 Customer Service and Communication

• Providing 24/7 live chat support in Bengali
• Resolving issues via email
• Sending platform updates and important notifications
• Providing information on responsible gaming

2.4 Product and Service Improvement

• Analyzing and improving user experience
• Identifying and resolving technical issues on the platform
• Planning new games and services

3 Data Storage and Protection

277db uses industry-standard security technology to protect your information. Our security measures are continuously reviewed and upgraded.

3.1 Security Technology

• SSL/TLS encryption — fully encrypted during data transfer
• Encrypted databases — stored information is protected
• Two-factor authentication (where applicable)
• Secure firewall and anti-malware protection
• Regular security audits and penetration testing

3.2 Data Retention Period

Your personal information is retained only for as long as it is necessary or legally required. Even after an account is closed, certain information may be kept for a defined period to meet regulatory requirements.

4 Data Sharing and Disclosure

277db does not sell or rent your personal information without your consent. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), technology operations, and game supply. These partners receive only the information necessary to provide their specific services and are bound by strict confidentiality agreements.

4.2 Legal Obligations

If a competent court, regulatory authority, or law enforcement body requests information through a lawful order, we may provide the necessary information to fulfill our legal obligations.

4.3 Business Transfers

If there is a change in the business structure of 277db (such as a merger or acquisition), your information may be transferred to the new entity. In such cases, we will notify you in advance.

5 Cookies and Tracking Technologies

277db uses cookies and similar technologies to improve user experience and operate services effectively.

5.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and ensure security.
• Functionality cookies: Used to remember your preferences and language settings.
• Analytics cookies: Used to monitor and improve platform performance.

5.2 Cookie Controls

You can control or disable cookies by changing your browser settings. Please note that disabling certain essential cookies may cause some platform features to not work properly.

6 Your Rights

As a user of 277db, you have several important rights over your own information:

6.1 Right of Access

You may request a copy of your personal information held by us at any time. We will provide it to you within a reasonable time.

6.2 Right to Rectification

If any of your information is incorrect, you may request a correction. This can be done through account settings or via our support team.

6.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or ongoing disputes.

6.4 Right to Object and Restriction

You may object to or request restrictions on the processing of your information in certain ways. We will consider your request with due care.

7 Privacy of Minors

277db services are available only to individuals aged 21 or older. We do not knowingly collect information from anyone under the age of 21.

We use age verification methods, and if information from a minor has been collected unknowingly, it will be deleted immediately and the associated account will be closed. If a guardian has any concerns, please contact [email protected].

8 Third-Party Connections

The 277db platform may have connections with game providers (such as Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, Ezugi, Microgaming, NetEnt). These providers have their own privacy policies, and 277db is not responsible for their data practices.

We maintain strict data protection agreements with our game partners to ensure your information is handled appropriately.

9 International Data Transfers

277db may store data on servers in Bangladesh and other countries. For international data transfers, we ensure that your information receives protection consistent with this Privacy Policy.

All international transfers comply with applicable legal frameworks and standards. Your information is never transferred in an unsecured manner under any circumstances.

10 Policy Changes and Updates

277db reserves the right to update this Privacy Policy from time to time. If any significant changes are made, we will publish a notice on the platform and update the "Effective Date" at the top of the Policy.

Continued use of the platform after changes are made will be taken as your agreement to the updated Policy. It is therefore recommended that you visit this page regularly.

11 Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 in Bengali — via the 277db platform

We take all communications and complaints seriously and aim to respond within a reasonable time.